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March 14, 2008

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Melanie

This is true here where I live also (Long Island New York). Luckily many plant farms are about an hour east of us on the island and we can drive out there and get freshly potted perennials. With the higher cost of gas we have to try to do our shopping all together but at least the plant material is worth the planning effort.

mr_subjunctive

Painting with a pretty broad brush there, aren't we? A number of things in this post are demonstrably not true of the garden center where I work. I'd also question whether it's that easy to make the distinction between the two types of business: we have characteristics of both.

Rebecca

I have to say that I disagree with your view that 'Plants go to Nurseries to grow - Plants go to Garden Centres to die'. I work at a local family run garden centre in Dorset.
Good Garden Centres, and they are usually independent small businesses, like ourselves, offer a two year guarantee on all hardy plants....and therefore we would be rather stupid to offer this if we were stocking plants that as you put it 'are on the a road that leads to death'!
If we stock plants from other nurseries they know the quality we look for. They are delivered in good time, grown on properly and well cared for during transportation. Wherever possible we buy local as we know how important it is to support local as we ourselves on local customers shopping and supporting us.

You say that Garden Centres are optimised for People (customers) rather than the plants but I again disagree strongly with this. We grow most of our own plants, have for many many years. We produce plants which are of optimum quality to sell to our customers. They have been grown in the correct conditions, have strong root systems and hardened off properly ready for the outdoors. Independant Garden Centres are unlike many other large retail organisations that sell plants (such as supermarkets and other chain stores), they buy at the best possible price to gain the most profit for themselves regardless of the quality or whether they have been cared for properly. Many of their plants they sell often do not have good root growth on them and therefore are not given the best start in life as soon as they are sold to the customer.

Our own Garden Centres are passionate about standards. Plants and Poeple (customers) are equally important. If we sold poor plants we would loose our customers and if we offered poor service we would have no customers to sell our plants to!

Unlike the multiples, independent garden centres offer a unique experience and aim to look different and offer different goods to the supermarkets/chain stores (which all look the same!) They are passionate about what they do, they offer expert knowledge and excellent service and that goes for us too! If we didnt do this then we would not survive as life is tough enough out there competing against the supermarkets/chain stores.......it would be an extremely dull place the only places to buy plants in were the supermakets/chain stores!

Independent Garden Centres support each other and treat their suppliers with the respect they deserve...we don't committ to large orders and then let our suppliers down at the last minute unlike the supermarkets/chain stores. If they are having a rough trading time the only businesses that suffer are the poor nurseries, farmers etc that have committed to growing stock/food for them!

Can you imagine going into your large supermarket and asking for expert advice on the plants they have for sale? I dont think so!

Richard Loader

Thank's for commenting Rebecca; there's very little there that we disagree about:
Local is best Yes - Independent Garden Centres do the best job - Yes
Homegrown stock is best - Yes
Independent Garden Centres have the best staff - Yes

Our only real difference is in regard to the suitability of the Garden Centre for plants long term.

I accept that the plants that arrive at the Garden Centres are of optimum quality but I still maintain that once they arrive at the Centres they begin to lose their gloss and for that reason the freshest stock is the best buy.

The rather controversial statement about plants coming to garden centres to die is an observation (not mine) that points out the difference in the environment that greets plants when they arrive compared to that they have been grown in - and how difficult it is to maintain them well after such a change.

Your other points do much to support the value of local businesses and I wholeheartedly agree with you.

Thanks again for your views, they are always welcome.

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